Great place to work! Definite step up from where I came - Analyst T-Mobile Employee Review

4.0
Jul 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Senior leadership and company direction are fantastic. The company is growing like gangbusters and so far seems nowhere near stopping. (It shouldn't, keep growing!) The benefits package is great, I haven't worked here a year yet and already have enough banked PTO that I was able to go on vacation already. I feel like my direct manager has my back, and my co-workers are amazing, everyday I'm coming to work with a great set of people and I feel like I'm changing the customer experience for our customers for the better!

Cons

Parking is a hilarious challenge as someone who doesn't work 9-5. Corporate real estate is trying, and while the new initiatives will probably help a lot of people, it doesn't help my situation, but here's hoping issues will improve. Initially my salary was a step up from where I came, but it's very expensive to live near HQ (in an attempt to have a work/life balance due to the hellacious commutes in the Puget Sound area) and the decision to move compensation changes to next February was disheartening, seeing the average salaries on here for my job in other local companies is also disheartening as well. I bleed magenta, but I need to pay my bills, and the stock grants are nice and really appreciated, but they won't help me make rent next month!

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T-Mobile Response
8y
We’re so glad to hear you already #BleedMagenta less than a year into your role! We Won’t Stop with the growth and improvements to continue to make this an amazing place to work and it all start with feedback straight from team members like you. We appreciate your honesty! --Your T-Mobile Careers Team

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Pros

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Cons

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5.0
Mar 22, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Cons

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

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T-Mobile Response
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
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