Assist customer with T-Mobile services. - RSA T-Mobile Employee Review

4.0
Aug 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Great job. Great environment. Face to face interactions with customers side by side. Awesome benefits package. Pto accrual is also satisfactory.

Cons

Base salary should be higher. For all that is expected. A base salary of $13-$14 is standard for service to sales positions in other companies. Better HR dept for employees business partner doesn’t really help.

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5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great working environment bonus after 5 years

Cons

None! Loved the company and opportunities there

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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