Perfect Place to Work if you have a family - Anonymous employee T-Mobile Employee Review

3.0
Mar 22, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work and life balance is perfect. The parking lot usually gets filled up at 10am, and empties out starting at 3pm. Plenty of parking spots on Friday. Job is secure and stable as long as you do your job. Once you hit certain years of service, you will get promoted. And the job pays you well! especially when you convert in hourly since you "actually" work 35 hours /wk.

Cons

Feel like T-mobile is trying to be the next startup-ish, but don't think they have right resources or culture. C-level executives are packed with awesome visions. Truly respect them. However, SVPs and below pretty much care only about hitting their metrics and bonus targets. Directors and below are all about keeping things as the way it is as long as those work fine. Why? because the culture here is - whenever the company wants to try something new, a massive re-org follows. Or, there is no good enough training opportunity provided to get their employees ready up to speed, but you are still expected to hit the metrics. Maybe i'm biased specific to one department, but that is what i have seen for past years now. I saw one group having a weekly farewell happy hour for consecutive months. If you are a millennial and looking for a dynamic growth opportunities, highly recommend that you find some other opportunities where your passion to learn and improve processes is appreciated & values. If you have a family and your priority is to only work 40 hours/wk or less, then this is the perfect place.

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5.0
Apr 2, 2026
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CEO approval
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Pros

Great company. Great perks. Free lunch every day

Cons

Hard work cold calling and some territories harder than others

5.0
Mar 22, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Cons

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

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T-Mobile Response
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
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