Pros
Can’t say much, I worked at corporate. Not a place to advance your career. It was a great company for a couple years but fallen off drastically. Pay is average, benefits are less than competitive. They are not a technology company. They just sell rate plans. Maybe a career in retail or care is what you are looking for?
Cons
Leadership is lost outside saying the same “breaking dumb industries” slogan. Trying to be Robinhood. There is no innovation. They haven’t launched a product in years outside of a rate plan and lowering prices. Lower prices are nice but that’s not innovation or product development. Family Mode? Look at the reviews. They even bought a cable box company two years ago, check the mews and it still hasn’t seen the marketplace. Don’t work here if you want to build products, launch new services, solve customer issues. It’s about tmobile one, one unlimited rate.