''Customers are # 1 and reps are the reason". Reps should be # 1 and management should be the reason. - Senior Retail Sales Representative T-Mobile Employee Review
Wireless service discount
Decent vision insurance
Co-workers
Cons
Leadership
Scheduling
Work/life balance
Stress
Broken everything - half of the tools and resources don’t work
No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders.
Constantly changing goal posts
Frequent restructuring