Over-managed, Under-equipped, No one cares - SEGA Dedicated Expert T-Mobile Employee Review

1.0
Dec 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent pay (after the mandate) Average benefits

Cons

Subpar equipment Super micromanaged Focus on unimportant topics Ignoring important topics Tools are slow or don’t work Sister facilities are not run the same (i.e. phone time requirements, allowed amount of PTO, etc.) Anti WFH, only doing some because Sprint did before. Just want to emphasize the parties to hide the poor working environment. Don’t pay attention when workload is off balance and some reps are working weekends to keep up.

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5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits, great compensation, nice work life

Cons

none, sometimes sales pressure but normal

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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