Great place to work with great pay and benefits. - Retail Sales Representative T-Mobile Employee Review

5.0
Aug 13, 2010
Recommend
CEO approval
Business Outlook

Pros

Great pay per hour if you have previous experience.. The commission is also very good if you know what you're talking about. You gain trust easily with customers if you can hold up a conversation and refer them to products instead of taking orders. Your monthly quotas are definitely hittable as well. Great environment between employees in my store.

Cons

There may be times where the systems will go down or customer care not staying consistent on helping you out within customer problems. There really isn't too many problems to complain about.. just if i had to knit pick on issues.

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5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great working environment bonus after 5 years

Cons

None! Loved the company and opportunities there

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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