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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Generally, you wont ever take this job home with you, great work/life bal - hard to stick with long term - Customer Service Representative II T-Mobile Employee Review

      3.0
      Aug 14, 2010
      Customer service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Benefit package is top notch, including free money for college *Open door policy, express any concern to the lowest or highest manager available and anyone will hear you out *Competitive Pay comapred to the industry

      Cons

      * Office politics run too deep * Promotions are few and far between, regardless of your performance. It's more how you can "talk the talk" than "walk the walk"

      Explore other reviews about T-Mobile

      5.0
      May 14, 2026
      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great working environment bonus after 5 years

      Cons

      None! Loved the company and opportunities there

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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