A series of unevenly-managed, overlapping fiefdoms (pre-merger experience) - Principal Software Engineer T-Mobile Employee Review

3.0
May 10, 2022
Recommend
CEO approval
Business Outlook

Pros

- Hard to get fired, unless you want to be - Extremely easy place to disappear and get a paycheck - Decent benefits - If you end up under the "right" VP/middle-management structure, you can do well

Cons

- Extremely regressive technical culture - Decent benefits mean salary tends to be lower - Culture largely built around a model with a heavily-populated middle-management class, who primary and historically manage contractor teams, not FTE devs - As a result, strong culture of disempowering technical decision-making at the team level, and at the individual level. - General lack of middle-management with people management skills and technical awareness. - Overstuffed middle management layer leads to a lot of turf wars and fights over relevance - "too many claimants, not enough land" - which can be massively frustrating as an individual contributor. - Very little interest in doing things the Right Way, lots of interest in Being Seen Doing Things, whether you're doing them the right way or not. - Because of the above, technically skilled people are, as a general rule, not retained for very long - they either get frustrated and leave, get bored and leave, or get better salary offers and leave. - Technical promotion tracks that are *theoretically* on par with people management tracks do exist, but in practice amount to becoming a specific VP's pet and having even less influence on technical direction than you did before, and the entire parallel tech individual track is heavily modeled in IBM's old approach, which should tell you something.

Explore other reviews about T-Mobile

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay if you are willing to work.

Cons

It can be stressful when you are not doing well.

5.0
Mar 22, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Cons

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

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T-Mobile Response
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
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