Good place to work...poor senior management - Account Manager T-Mobile Employee Review

4.0
Sep 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits are great, you are well compensated, and you work with great people

Cons

Decisions that are made at the senior management level (and above) aren't realistic or practical for real business practices. What looks and sounds good in theory doesn't necessarily mean it will work. Too many changes in a short period of time without a sound foundation to back them up,

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5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the environment and pay

Cons

The customers are what make you or break you, the choice is yours.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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