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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Sprint 2.0 - Tmobile Mobile Expert T-Mobile Employee Review

      1.0
      May 5, 2023
      Tmobile mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits as well as stock purchase plan.

      Cons

      Not hitting goal which means top 20% of the company even if you meet 100% goals it’s never good enough! means getting written up even if you have perfect customer care experience. Going towards laying off a lot of people that way. You are just a number to them if your number doesn’t produce then goodbye to your job. This just changed recently I used to love working here now it’s just all going down hill.

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      5.0
      Jun 9, 2026
      Virtual business account expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay if you are willing to work.

      Cons

      It can be stressful when you are not doing well.

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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