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      T-Mobile

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      T-Mobile reviews

      Toxic - Customer Service Representative T-Mobile Employee Review

      1.0
      Sep 11, 2023
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, benefits, benefits. Benefits, and that's it

      Cons

      Toxic place, good old boys club. I never matters how hard you work, somebody else just walks into a spot cause they lole them better personally

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      5.0
      Jun 28, 2026
      Sr field technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Freedom, supportive atmosphere, good pay

      Cons

      Not many, long shifts on call can be tough

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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