More of a mess each year - Retail Store Manager T-Mobile Employee Review

2.0
Sep 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay, discount on rate plans

Cons

Leaders only promoting friends, constant changes around systems that don’t need to be changed, care and retail policies not aligning, no work life balance

Explore other reviews about T-Mobile

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Always changing atmosphere no day is the same

Cons

Depending on leadership not a lot of recognition

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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