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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      The money is great, the leadership and sales practices- not so much - Retail Store Manager T-Mobile Employee Review

      2.0
      Nov 11, 2024
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, decent insurance, and stock purchase plans (growing exponentially ATM)

      Cons

      inconsistent leadership, micro managing and being talked down to daily for years. told to do things one way (ethically) but expected to do whatever needed for a sale, including straight up lying to customers about promotions, prices and legal terms. I could no longer put up with this behavior and quit without having another job.

      Explore other reviews about T-Mobile

      5.0
      Jul 3, 2026
      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits, great compensation, nice work life

      Cons

      none, sometimes sales pressure but normal

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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