It's an OK place to work in retail sales. - Anonymous employee T-Mobile Employee Review

3.0
May 19, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits. decent discounts on phones a lot of contests and prizes to be won. good place to perform and get noticed by managers

Cons

commission structure needs to change coverage needs a lot of improvements needs more national business customers. needs better management structure and training call centers needs more improvements and less out sourcing.

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5.0
Jun 30, 2026
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CEO approval
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Pros

Great work life balance fun people to work with

Cons

Pay Career advancement and locations

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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