Good pay and benefits, now sub-par culture - Retail Store Manager T-Mobile Employee Review

3.0
Apr 26, 2025
Recommend
CEO approval
Business Outlook

Pros

-Benefits are good with tuition assistance, stock grants, generous PTO -Pay is competitive, ability to influence pay with performance -Still an overall good job for the pay/benefits

Cons

-Culture has become laughable. - Corporate has lost the vision from customer/employee first to shareholder first.

Explore other reviews about T-Mobile

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Freedom, supportive atmosphere, good pay

Cons

Not many, long shifts on call can be tough

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

See reviews by: Helpful|Rating|Date|All