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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Expect to be monitor, a call center is a call center at the end of the day. - Tier III PDA Representative T-Mobile Employee Review

      2.0
      Jun 11, 2011
      Tier iii pda representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, benefits, and BENEFITS. At one point rewards and recognition. Having different teams to motivate self improvement. Lastly, the hours of business.

      Cons

      The emphasis on a day to day performance is to give it your all without being human at all. How can you take management seriously with numbers when they cannot even express a "TRUE" form of logic behind the actual volume of calls versus actual issues. Once this can be address logically, the company can be better than where it currently sits at. Desk sharing with one or more people, truly a nice way to become sick.

      Explore other reviews about T-Mobile

      5.0
      Jul 3, 2026
      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits, great compensation, nice work life

      Cons

      none, sometimes sales pressure but normal

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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