good if you like to get an easy Start abroad - but not healthy atmosphere - Customer Service TP Employee Review

2.0
Aug 18, 2020
Recommend
CEO approval
Business Outlook

Pros

help you with the start: flat, pick up from airport, help with the documents.. You can learn a lot of young people who are Willing to have fun Salary isnt Bad for Portugal at all

Cons

Unhealthy working atmosphere: always the same work and everything is Observed. Sometimes the Management likes to bring high competition Flair, so the coworkers start using their elbows and words. I think you need to have a good defense and confidence to be there without being negative influenced. For young people i dont know...

Explore other reviews about TP

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Cons

Calls are back to back and you have to meet all metrics.

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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