Ticket office - Costumer Service TP Employee Review

3.0
Jul 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Good environment , diversity but not much to mention only pros would be the about my colleges but either than that nothing else to mention

Cons

Lack of management Very little salary for the work that they expect Almost 2years there and only 5 days of my paid vacations have been approved Most of the SV working there have no respect regarding the employees and have terrible manners I singed a contract where it was CLEARLY stated for flexibility in work hours and working 6days per week and out of no where the schedule system changed without any notice and all flexibility was gone and alot of threads regarding the closing of the department where I currently work (AirFrance&KLM) especially from management and SV

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TP Response
2y
We’re sorry to hear about your experience. We’d like to understand further and do our best to learn from it. Can you please share more details with us at HR-Documentazione@al.teleperformance.com? Your feedback is much appreciated. Take care.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

TP is a wonderful place to work. I have recommended TP to several friends. It has great leadership and people to work with. Just a great environment to be in and around.

Cons

I have nothing bad to say about TP

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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