Pros
There is very good talent within the organization. Management levels are basically groomed employees from Spain main office in Europe, to take care of short and long term agenda and keep American operations in-line. Needless to say, Spanish language is dominant lingo. No such thing as open door policy, more like a one way door policy. Base pay scales for Sales are descent, with poorly structured commissions designed to cap income. Unrealistic targets with stale services. Other pay scales for permanent in-house positions are just ok, they are approx. 20% less than market equivalent. Base pay scales for Presales Engineers are ok, approx 35% less than market equivalent. Presales teams are drowned with administrative and financial matters daily matters. Ratio of engineering vs administrative work is 30/70. Mostly due to outdated internal legacy systems. Where Telefonica fails in pay, they do a decent job in fully paid benefits package to include Medical, Dental, short and long term disability pay.
Cons
HQ in Spain focuses in relocating personnel from withing Europe (Spain) to fill the positions in Miami via VISA procedures. USA operations go through the formalities of announcing job positions that quietly get filled by ... yes you guest it! The ratio of permanent full time employees versus what they call externals is 80/20 approx. (70-80% Spaniards / South American relocation from Telefonica subsidiaries (e.g. Chile, Argentina, Brazil, etc.) and 20% externals which are essentially subcontractors with inferior pay scales and benefits to maintain labor headcounts low. Growth opportunity, very limited. Training, very limited or close to none. Job tools, very limited and controlled by outdated systems from Spain. Order processes - very complex and outdated HR is monitored by a body from Spain which is very hands off