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      The UPS Store

      Part of UPS

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      The UPS Store reviews

      The Amazon Store - Associate The UPS Store Employee Review

      3.0
      Mar 7, 2026
      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learned more about the inner workings of the shipping industry.

      Cons

      Rude customers, who think everything should be handed to them. High pricing, and usually unhelpful tech support. Hard to follow doctrines for customers. Overtaken by Amazon returns, hardly anything else happens. International shipping regulations are difficult for anyone to understand and with a line out the door are burdensome and irritating.

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      5.0
      Jun 5, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing work life balance and good benefits

      Cons

      No cons, amazing company love this world

      2.0
      Jun 14, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

      Cons

      Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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