Shift in the Y - Customer Service The Y (YMCA) Employee Review

3.0
Feb 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Friendly please to work at. Coworkers and members are easygoing, Management is known to make attempts to accommodate work/life balance.

Cons

I believe the YMCA is not as focused on Christian values as it once was because it has increasingly embraced the prevailing cultural norms. While the YMCA historically had strong ties to Christian principles, providing spiritual development alongside physical and mental well-being, modern societal shifts have led to a broader, more inclusive approach. In an effort to appeal to a diverse audience and remain relevant in a secular world, the organization may have diluted its emphasis on specific religious doctrines. Instead, it prioritizes inclusivity, community service, and holistic wellness, reflecting the values of contemporary society. This shift reflects the YMCA's adaptation to changing times, but it also raises questions about the organization's original mission and identity

Explore other reviews about The Y (YMCA)

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great energy; fun, athletic vibe

Cons

Parking can be a little tight sometimes.

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The team members/ coworkers and administrator (team lead) that you work with on a day-to-day basis are the ones who will make or break the experience. Obviously working with children, one must have patience, be flexible, creative - there are some days that test all of those skills! lol! But when you have a great teaching team to work with, your program can run like a well-oiled machine. I loved the time I had working with this program!

Cons

The pay is very low, I do understand with the YMCA being a non-profit, but at the same time when a position is responsible for young children, the pay should be higher than a fast-food chain, to attract and keep higher caliber staffing. - If you already work at a school, it's not a bad gig to make some extra money for coming in a few hours early or a few late. But if you are driving more than 5min, to work 2-3 hours for a ridiculously low rate I would say pass. I was not doing this for the money - I truly loved my coworkers and the kids that attended my school. Unfortunately, some of the other cons are: poor communication (very poor), lack of SOP's when it comes to how teachers should be handling situations for their own personal safety and unrealistic expectations (of us to do marketing, surveys collecting demographics, and pushing for financial donations). The last few things listed is what ended up driving me to resign.

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