Had a great time and am honored to have worked here, post-acquisition needs improvements - Senior IT Engineer ThousandEyes Employee Review

2.0
May 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Individual Contributors are great at helping others, and teaching others. The ability to self-manage your workload and contribute to something awesome is/was great. It's gotten a bit more challenging to do this with the acquisition, but the capability is still there. The events and people were always fun The CEO & CTO really care about the well being of the individuals, and it shows. Product is incredibly awesome, and really fun to work with. Tech stack is somewhat modern (there are some minor backend improvements that need to be made - and some have already been made). Post-acquisition 401K Matching is good. Made a lot of good memories and friendships that I hope to keep/continue post-job. I enjoyed my time here, and learned a substantial amount while working with everyone. I am incredibly grateful for that opportunity. From starting small to growing to the size that they are now (pre/during acquisition). I know I had an impact (whether for better or worse) and would love to work with some of these individuals again.

Cons

Pay was not "competitive"ly great prior to acquisition, pay will get much more difficult post-acquisition due to being under a larger company Health benefits prior to acquisition were awesome (free healthcare), post-acquisition - have to pay ~$25 - for health care options Lack of transparency from upper management (direct management all the way up to executive team). Actions are greater than words, follow through on your actions, don't just mention or say something, but commit to it. Personally, I was firmly not able to get a transfer into the team that I wanted to work on, after asking for three years. Lack of proper management support, especially in the IT Department, for 5 years, was a bummer. Huge bummer. While I enjoyed my time here, I faced hurdle after hurdle in situations (to the point that I was having to champion myself more and more - and wasn't being supported by a management leader for improvements that were needed) and when leaving it felt like I was more or less just shuffled out the door versus working with me to set up a transition plan that would work for the business and the company to be successful worked out. I didn't have much (if any) communication with upper management rather than just providing ways to improve to them about significant issues that have happened. Beyond that, the discussion that I had when leaving was "Yeah we are hearing that a lot".

Explore other reviews about ThousandEyes

5.0
Dec 3, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really great employer. Very thankful for this period in my career

Cons

No notes. Great team. Even the Cisco acq. was pretty dece

2.0
Oct 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Great workplace, great people, great location, interesting projects.

Cons

No one told me what specific tools to use and how to get access to them for the project. Very slow and complex access control. Project management is chaotic and they don't have a clear idea of what they want to do. Leadership is basically a ghost. Followed up for full-time roles and have been ghosted for no reason.

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