Great mission, large company pitfalls and lukewarm management - Laboratory Technician UL Solutions Employee Review

3.0
Nov 8, 2015
Recommend
CEO approval
Business Outlook

Pros

The mission statement and company history is unique: to help make the world safer. I've seen examples of cheap products spectacularly fail basic tests, which makes my job feel worthwhile. Working hours can be flexible. Most of the people I work with are really nice, and competent. Over 14 years I've seen the leadership and culture slowly trend up towards a better working experience, but there's a long way to go. Some of the smaller fringe benefits are good.

Cons

The company size and organization hampers communication between divisions and creates a lot of confusion and barriers to getting things done. Middle managers lose sight of the mission statement, and average employees find ways to abdicate responsibility by throwing problems over the fence or generally slack off. I've seen egregiously poor work go unnoticed from lack of visibility or low performance accountability standards. Bad apples are left to rot instead of tossed out. During company-wide town halls, the CEO and HR say they aim to be 'at the midpoint' of the industry in terms of compensation and benefits. Well, it shows, because UL is an average company with average people. Medical benefits have also gotten steadily worse since I started (more expensive, and less coverage).

Explore other reviews about UL Solutions

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice ppl, workload is extremely normal

Cons

Should be remote not hybrid

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

UL solution was my first office job and engineering experience. It did not disappoint, and got me excited for my future, The HR and hiring team were all so nice and helpful throughout my internship. My managers were helpful, patient, and understanding when I had a family emergency near the end of my internship that forced me to leave the country temporary. The internship showed the various departments in the company, not just the one we had applied for. Would definitely recommend anyone to apply for them.

Cons

UL solutions is focused in certifications and safety, so if you are expecting projects involving development and design this is not the place, We had to do a breakdown on products and perform tests to ensure it meets standards of safety.

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