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      Hell. Get out. - Billing Representative, German Team UPS Employee Review

      1.0
      Mar 2, 2020
      Billing representative, german team
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefit package - just make sure you can bear the workload/rude comments til you get there!

      Cons

      I worked for the German team, Billing rep, the team that spends the most time on the phone: 5-5.5 hrs per day. Extremely overworked. If you need help people will tell you "You shouldn't be here" instead of helping you. Your salary is the same as others, who work half as much as you do. Never received the Swiss specific training but we had to deal with their queries. Could not speak to any of my colleagues. Unfriendly staff, mean customers (thanks for the company)... never felt lonelier and more depressed in my life.

      Explore other reviews about UPS

      5.0
      Jul 1, 2026
      Esm intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Manager and the people were great. Allowed me to work freely and felt valued.

      Cons

      Could be more company-wide events

      5.0
      Jan 3, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

      Cons

      The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

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