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      Uber

      Engaged Employer

      Uber reviews

      Things move fast! - Incident Response Representative (Community Support Representative) Uber Employee Review

      5.0
      May 6, 2016
      Incident response representative (community support representative)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Uber is amazing, it is the first job I've had where I feel that I am genuinely cared about. Uber is making an impact on a global scale and I definitely feel like even though I am in an entry-level position, that my feedback matters and I help improve processes to further improve Uber. I have already seen changes I have suggested be put into place! Lastly and most importantly, I love having a positive impact on the people that I help with their Urgent Support needs every day.

      Cons

      A majority don't realize Uber is still very new. Things are always evolving and improving because they need to be, internally and externally. Sometimes it feels like things can move a little too fast. But the biggest frustration is hearing Anti-Uber articles because it really does seem very biased and no one likes hearing something they love or believe in get put down and not seen for the wonderful thing that it is.

      avatar
      Uber Response
      10y
      Hey Chicago, keep up the good work! Glad you're having a great experience so far.

      Explore other reviews about Uber

      5.0
      Jan 11, 2026
      Driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job is very stable and there are a steady stream of passengers.

      Cons

      The pace is too fast to allow for proper rest.

      5.0
      Jan 6, 2016
      Operations and logistics manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love being able to work around truly passionate people who are ready to change the world. The culture is great, free snacks and food is big plus. I had the opportunity to take ownership of projects within my first month

      Cons

      The hours are much longer than any other job I've worked in, but this is expected to change as we continue hiring more help

      271
      avatar
      Uber Response
      10y
      Great review, thank you!
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