Work here as a last resort or you're a new grad - Customer Service Representative Uline Employee Review

2.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for students just getting out of college. Profit sharing bonus makes the pay decent. If you are single and don't get sick a lot this is probably a good job opportunity if you can look past all the cons.

Cons

Zero flexibility. Micromanaging on a whole different level. You are allowed 5 personal items on your desk (yes calendars even count). Toxic culture. Dress code is ancient (be prepared to be forced to wear pantyhose fall through spring) Management protects management and doesn't have their employees best interest at heart. Exceptions are made for only certain people willing to roll over. You can call out 5 days and on the 6th call out you will get written up (even if you have PTO available). There are no "sick" days... they become unexcused unplanned absences. They pride themselves on how hard it is to get into Uline.

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Uline Response
4mo
Thank you for sharing your experience. We’re disappointed to hear it fell short of expectations. We strive to support new hires through one-on-one mentorship, and our structured environment helps deliver the consistent service our customers expect. We’re glad you found value in our profit-sharing and early-career opportunities, and we appreciate your feedback as we continue to improve the employee experience.

Explore other reviews about Uline

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Managers are fair and transparent. Feels like family. Pay good too.

Cons

Shift schedule is not ideal

5.0
Jan 23, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Top management really does care about you. Food is amazing in the cafe. Free massages, fitness center and personal trainer available. Training is really good. Beautiful office. Not just stuffy white walls. Bonuses are awesome. The cons are out weighed by all these pros

Cons

Business professional Dress code, can only have 5 personal items on your desk, strict 8-5 hours, clock in and clock out even for salary employees.

704
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Uline Response
6y
We are glad to hear that you are enjoying your time with Uline and appreciate your feedback.
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