Don't do it. - Customer Service Representative (CSR) Uline Employee Review

1.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Good base pay - Quality training - Impressive benefits

Cons

- Micromanaging. They are constantly watching everything you do. I've even seen them time bathroom breaks. - There is zero community or push to have one. It is every man/woman for themselves and it feels like you are always competing with others. - They are always listening to what you say and can sometimes misinterpret and try to use it against you. They will always listen to the other person and never take your side. - Strict dress code, women are made to feel like they are in the 1950s with tights required during the winter. The fingertip rule does not apply for skirts or dresses because they will consider that too short still. You can take your suit coat off at the desk but don't dare forget it if you go to the bathroom because they will stop you and ask you put it on.

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Uline Response
1mo
Thank you for sharing your experience. At Uline, we believe that dressing for success plays an important role in promoting a positive and high-performing work environment. With that in mind, we do require professional attire Monday - Thursday with the opportunity to dress down on Business Casual Fridays. We appreciate your feedback as we continue to uphold standards that support our success across our growing North American company.

Explore other reviews about Uline

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Managers are fair and transparent. Feels like family. Pay good too.

Cons

Shift schedule is not ideal

5.0
Jan 23, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Top management really does care about you. Food is amazing in the cafe. Free massages, fitness center and personal trainer available. Training is really good. Beautiful office. Not just stuffy white walls. Bonuses are awesome. The cons are out weighed by all these pros

Cons

Business professional Dress code, can only have 5 personal items on your desk, strict 8-5 hours, clock in and clock out even for salary employees.

704
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Uline Response
6y
We are glad to hear that you are enjoying your time with Uline and appreciate your feedback.
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