Good job for right out of college but nothing long-term - Customer Service Representative Uline Employee Review

3.0
Jul 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Great benefits, profit sharing, generous facilities (on-site gym + sauna), cool catering programs for lunch, good starting pay for starting out right out of college, great tuition reimbursement program

Cons

Strict dress code, tons of micro management, they don't hold their customers to any sort of accountability and it WILL come back on you, even if it was the customer's fault, owners are very opinionated, honestly it felt like I was in the 1960's with how prejudiced towards women they are, miniscule hourly wage increases (In the two years I was there, I think I got maybe 75 cents total), if you don't fit their mold or drink their Koolaid, you won't have any sort of opportunities for growth, you're punished for minor mistakes by either being placed on a performance plan or having certain job duties withheld from you

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Uline Response
5y
Thank you for sharing your feedback. Our employees work hard every day to contribute to the continued success of Uline, and we truly appreciate all they do. That’s why we offer outsized perks, such as above grade salaries, a robust wellness program, and opportunities for training and professional development. Wearing professional attire Monday through Thursday is just one of the ways we try to empower our employees. At Uline, we have an open-door policy. When employees feel frustrated, we encourage them to reach out to their managers and local HR representatives for solutions.

Explore other reviews about Uline

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Managers are fair and transparent. Feels like family. Pay good too.

Cons

Shift schedule is not ideal

5.0
Jan 23, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Top management really does care about you. Food is amazing in the cafe. Free massages, fitness center and personal trainer available. Training is really good. Beautiful office. Not just stuffy white walls. Bonuses are awesome. The cons are out weighed by all these pros

Cons

Business professional Dress code, can only have 5 personal items on your desk, strict 8-5 hours, clock in and clock out even for salary employees.

704
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Uline Response
6y
We are glad to hear that you are enjoying your time with Uline and appreciate your feedback.
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