Fantastic company to work for - values you and the contributions you make to its success. - Customer Service Supervisor Verizon Employee Review

5.0
Jul 22, 2011
Recommend
CEO approval
Business Outlook

Pros

Benefits, Salary, Tuition Reimbursment of $8000 per year. My center actually has a university on site and we can take classes here to finish up bachelor or master degree.

Cons

we support our customer 24/7 - so we work those hours which can be challenging at times.

Explore other reviews about Verizon

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone has been kind and nice. Good work pace.

Cons

The environment is not easy for the new comers to learn about the work and the industry.

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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