Great job until they decide they want to get rid of you - Technical Program Manager Verizon Employee Review

3.0
May 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Very good salary. Pretty good benefits. Direct management was very supportive. Support teams ready and willing to help when they can.

Cons

Management above my direct manager were disconnected with the day to day work the TPM performed. More time spent on reporting how great we were doing instead of actually focusing on servicing the customer. We were pressured into getting the customer into giving us a "10" on Medallia surveys. Upper management didn't want an honest survey from the customer. They wanted to paint a picture that the customer was completely satisfied and ignore negative comments. Those surveys were nothing but lies.

Explore other reviews about Verizon

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and discounts on service and merchandise.

Cons

Commissions were store based instead of individual based.

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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