Wholesome, but it's plainly evident that we answer to the Street - Account Manager Verizon Employee Review

5.0
Feb 6, 2012
Recommend
CEO approval
Business Outlook

Pros

-benefits -tuition paid up front (management), $8000 a year limit -ample online education opportunities -competitive salary -solid business practices -industry-leading network

Cons

-bottom line is so important that middle management is often forced into making decisions that help the business in the short term, but hurt employee morale in the long term -not enough investment in improving customer service -not enough field support -union issues still not ironed out

Explore other reviews about Verizon

5.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of benefits Great flexibility

Cons

A lot change in management

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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