Tech support - Tech Support Verizon Employee Review

4.0
Mar 17, 2017
Recommend
CEO approval
Business Outlook

Pros

-The benefits were second to none, (pto, medical, vision, dental, yearly bonus and profit sharing.) -somewhat decent work-life balance -opportunities for growth -laid back environment (for the most part)

Cons

-management didn't know process/policies front line employees dealt with on a day to day basis -inconsistent feedback (one manager would praise on one thing while another one would disagree) -time of selection is limited based on business needs -can be political at times

Explore other reviews about Verizon

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership, associates, coffee, parking, training

Cons

long hours if you want to be successful

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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