Started Great but has on South in the past year - Anonymous employee Verizon Employee Review

2.0
Aug 3, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good Work environment (depends on which store) - discount on Verizon Bill

Cons

-Change of commission structure has made it more and more difficult for good reps to make money they used to make years back which is resulting in losing those good reps with integrity - Making impossible to make money - Have to deal with too BS from customers on daily, and no longer worth it with commission structure changing - Ridiculous high quota to ensure no one makes a lot of money - Layoffs have become almost a yearly thing -We are just a number for the most part.

Explore other reviews about Verizon

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and discounts on service and merchandise.

Cons

Commissions were store based instead of individual based.

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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