2.0
Aug 3, 2012
Current employee, more than 5 years
Albuquerque, NM
Recommend
CEO approval
Business Outlook
Pros
Benefits - medical, dental, annual raises, and tuition assistance. Flexing schedule and of course STI
Cons
Having a tech rep selling products (upgrades), we are there to fix their problem not sell devices. Outsourcing to much and not having the outsource reps with the same standard as VZW employees. Customer voices are no longer heard. Employee phone plan should be a lot better. Suppose to follow the "credo" -- haven't seen that done in years. Its just a nice thing to say the company has - lost sight of what the company "was"