Pros
They are in the top 5% of pay for your profession. I made around $45,000-$49,000 by 2 and 1/2 years working there. Even the customer service reps made good money. average around $27,000 starting to about $47,000. Plus yearly bonuses and other incentives. Great benefits that pay 100% for in network coverage with little copay. You get 50% off monthly plan on your phones and yearly upgrades. You can us your vacation from the first day you start but then you start out at negative and all the vacation you get just replenishes that amount. Benefits also start from day 1. If you are a customer facing employee you get 1 company paid line for free but it's for business use only. Probably one of the best companies to work for when it comes to retail as far as money and benefits but I think I would've enjoyed working at T-mobile or AT&T more. I have a feeling you have less pressure and politics but I could be wrong.
Cons
The worst part about working in a Verizon Wireless location is that you have to stand for more than 8 hours a day. I have now suffered and continue to suffer what is call "Plantar Fasciaitis" or something like that. Basically my feet are killing me after standing for a few minutes now. Unless you're a busy store you don't do a whole lot of walking, but mainly standing at your terminal doing trainings and or reading emails etc. Very bad on the feet and knees. They will not allow sitting. They say you should have a consultant like attitude but yet won't give you what consultants usually have which is a desk and chairs. The other bad thing is you have to call customers to either "save" them money by SELLING them more things or just offer promotions and stuff. And we all know how much we hate telemarketers.