Pros
The pay compared to other retail positions is excellent. Top Sales Reps make over $80k annually, which is more than several managers. Aggressive behavior is highly rewarded, and the ability to move up (or at least laterally) within the company is always present.
Cons
Going through a formalization period, which means redundancy and beurocracy. If you are not in sales, the job is hellish. Additional mandates are placed on the customer service/retail operations staff on what seems like a weekly basis without additional reward or compensation. Verizon Wireless states that it has a commitment to customer service, but what they mean is they will encourage the customer service/sales reps to do everything they can for the customer, while making it increasingly more difficult to do. It makes the days draining.