Not like it used to be... - Retail Sales Representative Verizon Employee Review

2.0
Mar 14, 2010
Recommend
CEO approval
Business Outlook

Pros

The hourly rate isn't bad and the benefits are great. 50% on wireless service is awesome but could be better. Tuition Reimbursement program helped me graduate with a bachelors degree in marketing. I'm trying to think of more positives but I guess that's pretty much it.

Cons

Commissions have decreased about 50% year over year. Very difficult to balance personal/work life. Hard to move up in position regardless of longstanding leading performance in current role. Most stores are understaffed which make the job more demanding during peak hours. Managers are incompetent and inconsiderate.

Explore other reviews about Verizon

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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