7 Years at Verizon - Internet Response Coordinator Verizon Employee Review

3.0
May 19, 2010
Recommend
CEO approval
Business Outlook

Pros

I love the heath/401k//tuition benefits. also paid time off and flexible schedule options. different schedule opitons with in customer service.

Cons

seems as if you have to know someone to be promoted. customers can talk to you any kind of way.

Explore other reviews about Verizon

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership, associates, coffee, parking, training

Cons

long hours if you want to be successful

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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