I LOVE this company... - Coordinator - Customer Service Verizon Employee Review

5.0
Oct 5, 2010
Recommend
CEO approval
Business Outlook

Pros

This company inspires me and excites me. I still remember getting chills when I first entered the lobby and read the large plate with the Verizon Wireless credo. This is a company built around a set of values and ideals which drive and direct every aspect of the way it does business. I'm tempted to paste the whole credo here but I won't. I'm not a sucker or a fanboy or someone who is easily impressed but I've worked for a number of "best to work for" companies and Cellco / Verizon Wireless is hands down the best company I've ever been a part of. I feel that the entire company is working for my success and development. My benefits are excellent. I've seen quick advancement and my development within the company has been better than I ever expected.

Cons

The only possible downside is that it's very performance driven which can be a little stressful for those who aren't energized by this. It's an incredibly fast moving industry and requires constant learning and adaptation to change. I wouldn't recommend the company to someone who doesn't work hard and take challenges head on and definitely wouldn't recommend the company to anyone who wants to settle into a routine and will have a hard time with change.

Explore other reviews about Verizon

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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