Used to be an employee/customer care focused company, but has become only concerned with the bottom line. - Pharmacist Walgreens Employee Review

3.0
Sep 30, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay rate, health insurance, and PTO policy are comparable to what is offered by other retail pharmacy employers. The other employees and the customers are the main reason I like working for Walgreens. Everyone works together as a team and management is somewhat supportive.

Cons

The number of tasks that have been added to an already stressful job as a pharmacist has become ridiculous. The amount of technician help that is allowed is preposterous in a pharmacy that processes 350+ prescriptions per day, along with giving various immunizations, providing MTM, and making the ridiculous number of annoying patient phone calls. This company has ignored the potential for serious mistakes to be made on a daily basis just for the sake of "the numbers". Walgreens has developed a fast food mentality. More paperwork, redundant phone calls, less support help and added tasks have made it impossible to give good customer service and still feel like a you're doing your job as a healthcare professional.

Explore other reviews about Walgreens

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Was always able to work with my on my schedule and was always a reliable workplace little surprises

Cons

My area had a lot of scary stuff happen and a lot of time I was at the front all alone just left me feeling unsafe at times as a teen.

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

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