Worst Management, Company Doesn’t Care About You - Anonymous employee Wellhub Employee Review

2.0
Oct 10, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Compensation -Benefits -Product and company mission

Cons

-The “no working hours” policy is two sided: on one hand you technically get to work whatever hours you want, so running an errand or going on a walk with your dog is great. But on the flip side, your boss will randomly call you at 5-7pm your time asking for you to meet on a project because the hours suit them but not you (because you have a life and a family and they don’t). When you take advantage of this “awesome benefit” (as HR tells you in onboarding) and they tell you “you weren’t online when we wanted you to be” is the biggest form of hypocrisy I’ve ever experienced in the workplace. Onboarding: maybe it was my job and department specifically, but my manager and team were literally figuring out my role as I was in it, meaning they couldn’t even provide feedback on how I was doing since the criteria to be evaluated on was literally all over the place. Onboarding? There was none at Gympass. Completely disorganized and unprofessional on all facets. Disconnection in interview process leading to dismissal: I told the interviewers literally 3-4 times I didn’t have the exact experience for the role I was interviewing for and they said it was fine. After a few months they let you go and say “you didn’t have the experience for this role” which again, is hypocritical. Everything about my role and department was literally backwards and a complete and utter mess; and as a result, I was let go. To think it was because of management’s mistakes, wrongdoing, and just being overworked I haven’t lost any sleep over it because I know it was not a reflection of my professional experiences and knowledge I gained. How do I know this? The work experiences both before and after this one were and are NIGHT AND DAY. Managers are organized, not over worked, and especially they actually cared. I’m sure all of Gympass isn’t like this, but it’s hard not to judge based on my experience with the management there. Definitely take this into consideration as they will flash high comp and benefits at you then let you go and lie/make up reasons. This is what startups do and they sure are that startup that lets people go “just because.”

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Wellhub Response
2y
Thanks for taking the time to share. We're truly sorry your experience wasn't positive. We've made sure your feedback is noted and shared. You're right - this sounds like an example where our flexibility practices weren't followed. It should always be a two-way decision between employees and their leaders to determine what working hours best suit the responsibilities of the role and the employee's personal needs and preferences. We appreciate your candid feedback so we ensure this isn't happening elsewhere.

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Dec 12, 2025
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Pros

great environment& culture. Prioritize employee wellbeing

Cons

no cons. Don’t have much negative to say

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Wellhub Response
4mo
We are glad that you feel connected with our environment and culture, and we are especially proud that you feel our commitment to employee wellbeing, that is absolutely central to everything we do. Thank you for being a part of our journey!
3.0
May 12, 2026
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CEO approval
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Pros

Great benefit to use (get to access the Gold Tier for free).

Cons

Tedious processes that make managing situations difficult.

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