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      Xerox

      Engaged Employer

      Xerox reviews

      Great Years Ago - Technical Helpdesk Xerox Employee Review

      2.0
      Jan 5, 2026
      Technical helpdesk
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home was great

      Cons

      Company went downhill when they merged with midwest region and then Canada. Customers were no longer treated well as they were used to. Making it difficult for the employees and causing layoffs.

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      5.0
      Jun 24, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good job for entry level customer service and easy to climb corperate ladder.

      Cons

      Managment team is difficult to work with

      2.0
      Jun 24, 2026
      Software technical support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Big company with solid benefits

      Cons

      Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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