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      Xerox

      Engaged Employer

      Xerox reviews

      Customer Service Tech Support - Customer Service Representative - Tech Support Xerox Employee Review

      1.0
      Jul 22, 2017
      Customer service representative - tech support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great if you're desperate for anything. Minimum wage plus benefits. See cons. Room for growth as long as you're will to sell your soul.

      Cons

      You're nothing but a number to them. Their entire business model is based on employee turnover to ensure you never last long enough to be eligible for benefits. The bonus system is structured like Vegas. The house always wins. You have to request a day off weeks in advance. So don't expect any leniency.

      Explore other reviews about Xerox

      5.0
      Jun 24, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good job for entry level customer service and easy to climb corperate ladder.

      Cons

      Managment team is difficult to work with

      2.0
      Jun 24, 2026
      Software technical support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Big company with solid benefits

      Cons

      Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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