Wishing I did not have to work so hard internally to leverage resources - Production Specialist Xerox Employee Review

3.0
Jul 19, 2008
Recommend
CEO approval
Business Outlook

Pros

Top notch technology, team spirit, innovative solutions and drive to be the best. Lots of resources available for training, sales development and education. Well recognized name/brand.

Cons

Red tape, service team too thin, bureaucracy, low commission structure, cancel policy/chargebacks (even though it had nothing to do with your sale), motivation lacking, employee moral low. Too many layers to navigate when looking to solve problems, especially billing and field service.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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