Services group is becoming the Service Merchandise of the consulting market - Anonymous employee Xerox Employee Review

3.0
Oct 10, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supports virtual work Health plans of high quality and good value Finds excellent client facing billable employees

Cons

No work life balance. Complete home office expense born by employee Supervisors/managers do not have functional knowledge of work being sold to clients While the management structure has been flattened, there is still too much (managerial/support) overhead (80+% of bill rate to client) ACS/Xerox Learning Services is moving away from Learning Consulting [which they were good at] to Staff Augmentation [which they are not good at]

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CEO approval
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Pros

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Cons

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2.0
Jun 24, 2026
Recommend
CEO approval
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Pros

Big company with solid benefits

Cons

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