do not work here - Customer Service Representative Xerox Employee Review

1.0
Dec 27, 2014
Recommend
CEO approval
Business Outlook

Pros

there are no pros. I have to reinforce this in order to get to the 20 word minimum; it is literally impossible to say something nice about this job If you majored in liberal arts and moved to Portland....it's employment and that's about all you can ask for

Cons

-Insultingly low pay and absolute bare bones health insurance; might as well just be on welfare and obamacare rather than work here, you'll make more and have better benefits -absurd micro-management not allowing bathroom breaks -rock bottom morale results in awkward, frustrated and inane social interactions with co-workers -scummy, trashy co-workers -incompetent management that send out unprofessional emails in Comic Sans MS promising incentives they don't deliver on; they won't learn your name or deal with you individually, instead they look at the numbers trying to find ways to bleed the turnip for a few pennies more of profit -"incentive pay" that is not attainable; only 20% of employees will qualify for anything based on current metrics, and it's not more than a dollar or two an hour

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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