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      Xerox

      Engaged Employer

      Xerox reviews

      Customer Service Representative - Customer Service Representative Xerox Employee Review

      3.0
      Jun 5, 2015
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is okay but for all that we endure we should be compensated a little more that what we are. To come in everyday and get cursed out by customer and possibly loose our job over them taking they anger out on us for them not knowing how to work the product is ridiculous.

      Cons

      The days off are horrible. I can't work on Sunday for religious purposes but they have me working on Sunday's. When I get sick they don't honestly care.

      Explore other reviews about Xerox

      5.0
      Jun 24, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good job for entry level customer service and easy to climb corperate ladder.

      Cons

      Managment team is difficult to work with

      2.0
      Jun 24, 2026
      Software technical support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Big company with solid benefits

      Cons

      Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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