They call y'all Zall, but that's about all. - Customer Success Zillow Employee Review

2.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Dynamic company with a ubiquitous market share. There are some really talented, smart people with a lot of energy. Provides severance packages - decent of you

Cons

Salary ranges are below market Does not subsidize benefits, and they're EXPENSIVE Raises are infinitessimal. You're simply tossed more stock options with the hope you stay invested to earn them "one of these days", but.... Then lays off hundreds of passionate employees at the drop of a hat with lame cover stories that no one believes so that they don't have to call them layoffs. And just to be petty, the food at company events is dreadful, sometimes inedible.

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Zillow Response
4mo
Thank you for taking the time to write this review. It’s clear you experienced both the talent across the company and real frustration around compensation and incentives. We’re committed to holding ourselves to our Core Values, and your comments reflect where that experience may not have met expectations.

Explore other reviews about Zillow

5.0
May 2, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Very collaborative team, encouraging team members and managers. Great experience overall.

Cons

Because most people work remote, sometimes it can be hard to meet immediately to chat.

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Zillow Response
2w
Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
2w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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