Inside Sales Consultant - Inside Sales Consultant Zillow Employee Review

1.0
Aug 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Young start up type company. Pay is 36k base salary plus commission-- good medical benefits and good location---- fun holiday theme employee parties.

Cons

Sketchy business practices. Employees are encouraged to work 10+ hour days and are made to feel guilty if they leave early. Required employees to be on the phone all day and not leave their desks. No work/life balance. Vacations are frowned upon.

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Zillow Response
9y
Thank you for the review. It sounds like you left our organization some time ago based on the role listed. I agree we have outstanding benefits and our company parties are among the many team building events that are great. We certainly do not ask employees to work 10+ hours a day. In fact, quite the contrary. We manage to a healthy work/life balance that has a focus on strong work ethic during working hours and quality of life outside of the work place. We do, in fact, encourage vacations. Finally, when it comes to our business practices, one of our core values at Zillow Group is "Act with Integrity". Everyone in our organization is held accountable to that standard. Thank you again for your feedback. If you have more, please feel free to connect with me at stevec@zillowgroup.com. Steve Capezza - Vice President, Premier Agent Sales - Orange County & New York

Explore other reviews about Zillow

5.0
Feb 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The posts about AWS culture infiltrating Zillow must be pretty team or person specific, as I've seen nothing but leaders who really care about their teams and the business. Middle managers can often drag down morale and culture - and working remote makes that hard to see/fix. But generally, the culture and support at Zillow is WAY better than any other tech company I've worked at (or heard about from friends). Fully remote with decent benefits and people who generally care about each other is fantastic (and hard to find in today's market). For those complaining about bad culture - I'd suggest you look at another role in another org, you might be pleasantly surprised the ZG people first culture is still strong.

Cons

Fully remote makes it hard to get the right visibility and promotions and ratings are unfortunately tied to whether senior leaders see your work and know who you are. You have to make an effort to be "seen" and that's hard to do remote. The news cycle is noisy with lawsuits, but I think a lot of that is because we're a big name with a big target on our back. A judge just ruled in Zillow's favor, against Compass.

2
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Zillow Response
3mo
Thank you for taking the time to share your review. It’s great to hear that leadership support, flexibility, and a people-first culture have stood out in your experience. We also recognize that visibility and growth can feel different in a remote environment, and feedback like this helps highlight where continued focus and clarity matter. We appreciate you sharing your perspective.
3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
2w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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